Asterisk Romania

Servicii Voip Romania

Servicii Call Center Romania

PBX Romania

Instalare Centrala Telefonica

Solutii Asterisk Vicidial

Centrala Telefonica Voip

Multichannel Marketing Romania

Misiunea noastra este de a oferi solutii IT complete si personalizate, integrate cu servicii de Call Center si Contact Center bazate pe platforma Asterisk precum, servicii de Voip, PBX, Asterisk Vicidial si Multichannel Marketing.

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Call Center Services

Both clients in Romania and worldwide can benefit from the full range of services and solutions for Call Center and Contact Center offered by Artvister.

 

A Contact Centre is a facility used by companies to manage all client contact through a variety of mediums such as telephone, fax, letter, e-mail and increasingly, online live chat. Our company improve the efficiency and effectiveness of your contact center operations by designing and implementing innovative contact center models, and deliver a consistent, high-quality customer experience across all appropriate channels, at a reasonable cost-to-serve.

 

Call Center Benefits are many, also bringing extra confidence in your company market. The advantages of a Call Center are:

  • Availability and cost: using this kind of services in your company does not involve significant costs and no investment in equipment or personnel;
  • Better management of your company personnel: Your employees will not have to answer calls, e-mails, text messages and other means of communication, they will focus exclusively on their work. The Call Center will handle all your calls interacting with clients and presenting them your offers.
  • Increased customer loyalty and attract new customers: customers will gain confidence in your company, they will be taken courteous staff always ready to help and guide you to solve problems. Phone will never ring busy, will be taken by one person and will not be allowed to wait.
  • Marketing and Surveys: In addition customers will be interviewed about the company's activity, asking them also how to improve services and efficiency in client-company relationship.
  • Improving the flow of information: customer information provided by Call Center staff will be more polarized earning is time avoiding their misinformation.